Farmer Bailey offers custom plug brokerage for cut flower farmers of all sizes throughout the United States; we are committed to providing the highest quality starter plants and comprehensive customer support. We are with you through every step of the process - from ordering to planting to harvesting. Your success is our top priority. Please contact us any time using this form or by emailing us at info@farmerbailey.com. Click here to read about the benefits of growing from plugs.
Shopping
An account is required in order to access our catalog and order plugs. Create your account here. Vermont customers (or anyone having their order shipped to VT) is required to submit a VT S-3A form before making their first purchase. To do this, go to your account page and click on “edit account” below the Account Details section. (If you are already logged into your account, you can click here). Please note that files must be in PDF format.
Shipping
All plugs are grown by and shipped from Gro 'n Sell in Chalfont, PA. Plugs are packed in Gro 'n Sell's custom heavy-duty insulated shipping box, which holds three full-sized trays. We require a minimum purchase of three full sized trays (or their equivalent) per ship week. Freight is charged per shipping box, so ordering in multiples of three ensures that you get the most bang for your shipping buck, and that the trays are snug and secure in their box, reducing the risk of damage during transport. More information on shipping can be found here.
Tray Size
Plugs are grown in either a 216 cell tray (billed as 210), 128 cell tray (billed as 125), or a 51 cell half-sized tray (billed as 50). Perennials are grown in either a 32 or 18 cell tray, details of which can be found here.
Week Numbers
An order's Ship Week is when it is boxed and shipped from Gro 'n Sell to you. When placing your order, you will be asked to select a Ship Week. Weeks run Monday-Sunday, and each week of the year is numbered 1 through 52, starting in January.
Lead Time
An item's lead time is the amount of time it takes to grow the seed/cutting into a ready-to-ship plug. This varies by variety, and is indicated in each product description. For example, lisianthus has a 12 week lead time, so if you want lisianthus plugs delivered to you in Week 13, the order must be placed by Week 1. Place orders as early as possible to ensure access to your desired products and Ship Weeks.
Available Now
Although all plugs are custom grown to order, additional trays occasionally become available. These are mature ready-to-ship plugs. They are posted to the Catalog on Fridays (when applicable) under product name "Available Now" and shipped the following Monday/Tuesday. Learn more about Available Now HERE.
Cancellations
Prior to shipping, we can generally accommodate most cancellations of trays or orders, and refund in full.
Claims
If you receive an item that is damaged in transit, in poor condition, does not match your order, or is otherwise unsatisfactory in any way, please notify claims@gro-n-sell.com within 24 hours of receiving your order. Please include your name, order number, and photos (required). Upon filing a claim, we will work with you to find a solution right away. Read more about claims here.
Please review our FAQs page for more information.
Watch A Plug's Life from Seed to Ship